Support
Last updated: October 6, 2026
Contact us
Email support@justvible.app from the address you use to sign in. We reply within 2 business days (Vietnam time, UTC+7).
Subscriptions
- iPhone: subscriptions are billed by Apple. Manage or cancel them in iOS Settings → your name → Subscriptions. In the app, Settings → Upgrade has Restore Purchases.
- Android: subscriptions are billed by Google Play. Manage or cancel them in the Play Store → Payments & subscriptions.
- For refunds of App Store purchases, use reportaproblem.apple.com.
Your account and data
- Delete your account: in the app, Settings → Delete account, or see Delete Your Account.
- AI processing: see Privacy Policy → “AI processing and your consent”.
- Report content or a problem: email us with a screenshot and what you expected to happen.